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Beware Of National Utility Email Scam

Posted on Tuesday, February 18, 2014 at 3:18 pm

Some Sequachee Valley Electric Cooperative members have been hit by a nationwide email scam targeting utility customers. The scam involves sending fake utility bill statements that direct the customers to a virus-infected site.

The link takes them to a site that infects their computer with malware that could go after banking information or attempt to steal usernames and passwords. Consumers in some parts of the country have reported receiving phone calls after the email was sent to them.

SVEC would like to remind our members that electronic statements are only sent to those who have asked to receive their statement by email and that the email will be from “svalleyec.” If you receive a suspicious email claiming that it is an invoice for your electric use, delete it immediately. Do not click on any links. Then report the email to your local SVEC office. If you get a suspicious phone call, hang up and call your local SVEC office to report it. 

The safety and confidence of our members is a number one priority with us. We try to do every thing possible to make it easy for you to identify the information you receive from us. If in doubt, do not hesitate to call anytime to verify any suspicious electric utility email you may receive. After hours calls will be answered by the Cooperative Response Center and reported to SVEC. 

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